We are seeking an experienced Retail Director, Northern Europe- London based, on behalf of our client, an International Fashion Brand, to lead and develop a growing retail network across multiple Northern European markets. This is a senior, confidential, highly hands-on and operational role, suited to a leader who thrives on being close to the business, stores, and teams.
Job description
The successful candidate will be based in London and will play a key role in driving commercial performance, operational excellence, and consistent brand execution across the region, while working closely with stakeholders.
Key Responsibilities
- Lead overall retail performance across Northern Europe, with full ownership of sales, profitability, and KPIs
- Act as a hands-on partner to local retail teams, store managers, and field leadership
- Drive operational excellence across stores, including staffing, training, visual execution, and customer experience
- Ensure consistent implementation of retail standards, processes, and ways of working
- Work closely with senior stakeholders across global and regional functions (merchandising, operations, HR, finance, real estate, marketing) to align priorities and deliver results
- Serve as a key point of contact between markets and global leadership, ensuring clear communication and effective execution
- Identify commercial opportunities and address underperformance quickly and pragmatically
- Support store openings, network optimisation, and market development initiatives
- Travel regularly across the region to stay close to stores and teams
Requirements:
- Proven senior retail leadership experience across multi-store, multi-market environments
- Strong operational and collaborative mindset, with the ability to influence without over-reliance on hierarchy
- Comfortable working cross-functionally and managing diverse stakeholder expectations
- Commercially driven, data-aware, and confident making decisions
- Natural leader with the ability to engage, coach, and challenge teams at all levels
- Experience within high street or premium large scale fashion Brand
The offer:
- Competitive salary based on experience
- High-impact regional leadership role with real ownership
- Opportunity to shape retail performance, operations, and cross-functional ways of working
- Significant exposure to senior global stakeholders
- Dynamic, fast-moving environment suited to hands-on leaders
- Due to the confidential nature of this search, further details will be shared at interview stage.
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