From Luxe Talent, International Recruitment and Specialised Training Consultancy, we are looking for a KA / Retail Manager UK on behalf of our client, an International Accessories Brand. Reporting to the UK Country Manager, the KA/Retail Manager will have a Hybrid role overseeing both their London stores and key wholesale accounts. Role based London
This dual responsibility ensures brand consistency, cross-channel synergy, and increased impact in one of our top priority markets
Job description
Operational leadership & team management
- Direct management of UK Store Managers
- Regular in-store presence to lead by example and share the Brand’s positive energy
- Recruitment of suitable profiles, structured onboarding, training follow-up, and ongoing coaching
- Managerial animation: supporting Store Managers’ growth, leading weekly check-ins and HR follow-up
- Daily inspiration through strong posture, role-model behaviour, and a positive feedback culture
- Fostering strong synergy between Retail and Wholesale teams
Wholesale key account management
- Main point of contact for UK key accounts (Selfridges, Harrods, Tate, etc.)
- Monitor sell-out performance, optimize merchandising, and organize field visits
- Provide hands-on support to partner store staff
- Create local loyalty through CRM, brand activations, and operational excellence
Commercial performance & steering
- Monitor sales KPIs for each store and key account
- Analyse weekly/monthly results, and recommend relevant action plans
- Track forecasts, raise alerts, and anticipate stock or staffing needs
- Animate challenges, energize results, and foster a positive competitive spirit
Customer experience & brand image
- Guarantee brand image across all points of contact (stores, corners, key accounts)
- Supervise Visual Merchandising execution in line with guidelines
- Ensure team behaviour reflects Brand values at all times
- Implement engaging and impactful in-store customer activations
Budget, stock & operational anticipation
- Monitor UK Retail and KA budget, in coordination with UK Country Manager and Finance
- Build and track monthly/quarterly forecasts, identify gaps, alert and adjust when needed
- Ensure smooth stock management (replenishment, inventory, best/worst-sellers analysis)
- Supervise planning and anticipate HR needs
- Rigorously track deadlines (reporting, transversal actions, new openings or refurbishments)
Internal coordination & partnerships
- Work closely with the UK Country Manager on strategic steering
- Act as a liaison with CRM, Supply, Finance, IT, Visual Merchandising, and Training teams
- Co-build and execute the UK Retail & Wholesale strategy in the field
- Actively contribute to improving organization and processes
Requirements:
- Proven experience in Retail Management and/or Key Account Wholesale
- Natural leadership, strong interpersonal skills, and the ability to engage teams
- Strong product/fashion/design affinity and ease in dynamic, demanding environments
- Fluent English required, French is a plus; excellent command of KPIs and reporting tools
- Autonomy, positive energy, team spirit, and performance-driven mindset
The offer:
- Salary to be negotiable depending on experience.
- The opportunity to play a pivotal role in the success of a prestigious International Accessories brand.
- A collaborative and supportive working environment.
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Luxe Talent is a leading search, recruitment and training consultancy in the Fashion, Luxury and Retail sector in Europe. For more than 15 years we have been helping companies to recruit the best talent and accompanying our candidates to their next career move.
To keep up to date with all vacancies, access our portal and follow us on social media through our Luxe Talent profile (LinkedIn and Instagram) and Retail Academy, our specialised training academy.
If you are interested in an opportunity abroad, check out our latest vacancies here or go directly to Luxe Talent Spain, Germany, France, Italy, Netherlands or UK.
